FAQ's

We offer a wide range of pet accessories, including collars, leashes, toys, beds, grooming supplies, clothing, and more for cats, dogs, and other small animals.

Yes, we offer a variety of products designed to accommodate different breeds and sizes of pets. Be sure to check product descriptions for specific sizing information.

To place an order, simply browse our product catalogue, select the items you want, and add them to your cart. Then, proceed to checkout and follow the prompts to complete your purchase.

We accept major credit and debit cards, including Visa, and MasterCard, You can also pay with PayPal or PayPal Pay Later for added convenience.

Shipping costs vary based on the size of your order and your location. We offer free shipping on orders over a certain amount, so be sure to check our shipping policy for more details.

The delivery time depends on your location and the shipping method selected. We will always try to ship orders received before 14.00 on the same day, orders are usually delivered within 2-5 business days within the UK. International orders may take longer.

We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please review our Returns & Refunds page for more details.

Yes, we provide order tracking for all shipments. You will receive a tracking number once your order is dispatched, allowing you to monitor its delivery progress.

Do you offer a loyalty program or discounts for repeat customers?

Yes, we prioritize the safety and quality of our products. We source from reputable suppliers and conduct quality checks to ensure that our pet accessories meet high standards. We also carefully choose wholesalers who we believe act responsibly and ethically. All of our pet treats are responsibly sourced and many are pure and free from any additives

Absolutely! Our customer support team is here to assist you. You can reach out to us through our contact page, email, or phone, and we’ll be happy to help with any questions or concerns.

We offer a variety of products that cater to specific pet needs, including hypoallergenic items and specialty foods. Please check product descriptions for details and consult with your veterinarian for specific dietary requirements.

We take pride in offering a diverse range of high-quality products, excellent customer service, and competitive prices. We are also committed to supporting pet charities and promoting responsible pet ownership.